Reporting drivers: Misconduct

Any Booking Entity Authorisation (BEA) holder who ends a work arrangement with a driver due to serious misconduct, must immediately let Department of Transport and Main Roads (TMR) know. 

This includes ending the work arrangement if the driver: 

• has committed a driver disqualifying offence 
  
• did not provide a public passenger service safely while driving a motor vehicle, such as driving unsafely 
  
• has committed an offence against a provision of relevant transport legislation relating to using a motor vehicle, such as the driver providing an unauthorised taxi or booked hire service 

• was a threat to the safety of any person, particularly a child or other vulnerable member of the community 
• If you end a working arrangement for other minor matters, for example, if the driver isn't meeting customer service standards, then you don't need to notify the department. 

Notifying TMR is easy, here's how: 

• Fill out the Notification of Driver Disaffiliation form. Give as much information as you can. This will help avoid double handling. 
• Send the completed form to [email protected]. 
  

​For more information about the requirements, please visit the Personalised Transport Industry - Driver Disaffiliation webpage.