Victoria CPV Industry Frequently Asked Questions

Must I wear a face mask?
A: All Victorian CPV Drivers and Passengers MUST wear a face mask from the moment you leave home.

Stage 4 Worker Permit
A: All Melbourne metro CPV Drivers together with all
others necessary to the functionality of the BSP (eg staff, management, repairs and maintenance workers) must have a Worker Permit to work during Stage 4 restrictions.

• If you are an Employee - the Employer and Employee must sign the Permit.
  
• If you are a Sole Trader, Owner/Driver, Subcontractor - you are both the Employer and Employee and you sign in both places.
  

Regional CPV Drivers who are only undertaking trips within regional Victoria do not need a Worker Permit.
If you are transporting a passenger to a Melbourne metropolitan destination, then yes, you will need a Worker Permit. 

Metro Curfew hours
CPV Drivers can work during the curfew hours (8pm- 5am) to provide CPV services for these purposes.

Can I travel more than 5km from my home to pick up or drop off a passenger? 
Yes, you can.

Do I ask my passengers where they are going / why they are travelling? 

The driver is not required to ascertain whether the passenger has a valid reason for travelling - this is the passenger's responsibility. Police are doing random checks on passengers travelling in CPVs all around Victoria and they will be the ones to enforce the rules.

Can a BSP ask prospective passengers why they are travelling? 
Yes BSPs are permitted to ask passengers details of their destination as part of a booking. 

Is A COVID Safe Plan required for all drivers? 
Under Stage 4 workplaces that remain open require a COVID Safe Plan (unless you are a business with fewer than 5 employees working at a work premises).
Drivers must comply with any requirements of the COVID Safe Plan of their Booking Service Provider (BSP).
If you are not affiliated with a BSP or are running a business with fewer than 5 employees you are still encouraged to put a COVID Safe Plan in place as best practice. 

Your COVID Safe Plan must set out:

• Your actions to help prevent the introduction of COVID-19 in your workplace.
• The level of face-covering or PPE required for your workforce.
• How you will prepare for, and respond to, a suspected or confirmed case of COVID-19 in your workplace.
• This plan must demonstrate how you will meet all of the requirements set out by the Victorian Government. 

Can I still provide CPV services in different vehicles for different shifts?
Yes, providing the approved industry vehicle cleaning standards are met. 

Can I continue to work for multiple BSPs?
Yes, as long as each BSP has a COVID Safe Plan which meets the requirements outlined on the Business Victoria website. 

Can I still provide safety inspections for CPVs? 
Yes, you can leave home for essential work that cannot be performed from home. If vehicle inspectors are
not confident they can provide a safe environment for themselves, they should not conduct inspections. 

More industry relevant information in our August 2020 Edition here.